If you are unable to locate a published solution to an issue, please expedite a support request @ Report an issue; providing as much detailed information as possible.   Thank you.

The College provides and manages print services through PaperCut.  There are student printers in the academic computing centers and libraries on each campus. Funded from the Student Technology Fee, PSC provides and supports the printers, paper, and toner for the computer labs and library printers, providing up to 250 free pages each semester to all students who pay this fee as part of their tuition. Print jobs are completed as you usually would from a computer where you are logged in.  A dialogue box should display in the upper right corner, providing your print account balance and offering links to see more details.   When you submit a print job, information about the job you are currently printing (pages and cost)  displays on the screen and will ask you to confirm your printing choice.  Once you have chosen to move forward with the print job, you may go to any of the multi-function devices available in the lab or library, log in with your student ID#, and select the jobs to release to that printer. Visit PSC ACC Support or PSC Libraries for hours and more information. Visit PSC Help - Technology Support to browse additional help articles or report a problem. When you are printing in a shared space like a lab or library, the job on the workstation will show PAUSED until you go to the copier to release for printing.  This helps to ensure that only you can expend the available dollars for printing.

For quick links for students, help, services information, and more please visit PSC Students.

Please visit PSC Workday for Students for training materials, resources, FAQs, contact information, and more.

STEPS TO ENABLE PARTICIPANT SCREEN SHARING FOR A SINGLE MEETING 1. Within the Zoom meeting, click the arrow next to Share Screen and select Advanced Sharing Options. 2.  Under Who can share?, select All Participants. . STEPS TO ENABLE PARTICIPANT SCREEN SHARING FOR ALL MEETINGS BY DEFAULT 1. Visit pensacolastate.zoom.us click Sign In, and Single Sign On if prompted.  Then log in with your full College email address and password. 2. Click Settings on the left-hand side of the screen. 3. On the Meetings tab, scroll down to the Screen Sharing heading. Under Who can share?, select All Participants and click Save. Should you need further assistance, please contact Report an issue.

Attached please find a PDF of the Presentation provided at Professional Development Day 2024 by Liz Gomez

Visit the Microsoft Reset Page to reset your password if it is forgotten. **You will not be able to reset your current password unless you have setup MFA Please see Setup for Multi-Factor Authentication for MFA instructions. You can also select the Can't Access Your Account link on the login page for MyPSC Network account passwords must meet the following criteria: cannot be any part of your username must be at least eight (8) characters contain at least one (1) uppercase letter contain at least one (1) lowercase letter contain at least one (1) number contain at least one (1) special character (such as &,%,$,@) must NOT be the same as the last ten (10) passwords must be changed every sixty (60) days (employees) or every 120 days (students) If you are using a college computer, you can press CTRL ALT DEL and use the Change Password option there.

For initial student login at MyPSC Use your full student email address. Examples: firstinitiallastname@students.pensacolastate.edu or abc1234@students.pensacolastate.edu Your default password is LoginYYYYMMDD! (with your birthdate replacing YYYYMMDD). Be sure to: Include the entire word Login with a capital L. Replace YYYY with your birth year. Replace MM with your birth month. Replace DD with your birth day. The ! (exclamation point) is part of the password and must be included at the end. Example: If your birthday is March 5, 2001, then your default password is Login20010305!

To enable push notifications for Microsoft Authenticator, follow these steps: Open the Microsoft Authenticator app on your device. Go to the settings menu. Look for the option to enable push notifications. Toggle the switch to the “On” position. Confirm your choice when prompted.