If you have a question regarding a Microsoft product, please contact PSC Help - Technology Support.

Since the College partners with Microsoft to provide your email address, you are also entitled to the use of Microsoft Office 365 for free.   This includes the applications Word, Excel, PowerPoint, OneNote, and Microsoft Teams as well as OneDrive for cloud storage.  Y ou may download Office 365 to up to five (5) personally owned devices for free.  To get your complimentary Microsoft Office 365 Suite, visit My account (office.com) and follow the on-screen instructions.

Multi-factor Authentication (MFA) is a secondary confirmation of a user's credentials. Please use the following links to setup and manage MFA in both Microsoft and Workday. Microsoft MFA Setup for Microsoft Multi-Factor Authentication (MFA) New Phone MFA Migration Multi-factor Authentication (MFA) and Self-Service Password Reset - How-to Set Up

IS YOUR ACCOUNT READY FOR MFA? Make sure you have a "Default sign-in method" setup for your account. (See example below.) CLICK HERE to view your security settings, confirm your contact information is correct and that you have a "Default sign-in method." If you do not see a "Default sign-in method," follow the instructions below. MFA AND SELF SERVICE PASSWORD CONTACT METHODS There are various methods available to add for security and Self-Service Password Reset.  If you choose one of the required contact methods for MFA, you will automatically be meeting the requirement method needed to set up Self-Service Password Reset.  You should set up at least two account security contact methods. CONTACT METHODS ALLOWED FOR MFA ARE: Phone - a security code delivered to your phone. - Mobile, alternate, and/or office (can be a landline). - Phone options are both text and voice. Microsoft Authenticator App - Refer to install instructions @ Microsoft Authenticator App Install. (You will need to refer to your MyPSC security info screen during this process so it is recommended to view your MyPSC security info on a device other than your phone while you are installing the app on your phone). HOW TO SET UP MFA AND SELF SERVICE PASSWORD RESET ON YOUR PSC MICROSOFT ACCOUNT: If you do not have any contact methods entered already, enter an ALLOWED method by utilizing the “+ Add method” button (labeled #1 in Diagram 1). If you have already entered “Phone” as a method and “Enable two-step verification” is visible, click "Enable two-step verification" and follow the on-screen prompts (labeled #2 in Diagram 1). After enabling two-step verification, click "Set default sign-in method" (labeled #3 below) and follow the on-screen prompts. If any information is not accurate, use the Change or Delete buttons to correct it. Make sure you have added two (2) contact methods. After you have added your contact verification methods, you should see Default sign-in method above the “+ Add method” option (labeled #4 in Diagram 2). If a change is needed to what is currently indicated as the Default sign-in method, select “Change” (labeled #4 in Diagram 2).  Note:  Email cannot be chosen as your “Default sign-in method.”       Review your information for accuracy; you have completed your MFA and SSPR setup! Should you need assistance, please expedite a support request @ Report an issue.

Self-administer a name change via the Workday app @ myPSCapps. > View Profile > Personal > Names > Edit

All network users at the College are assigned a network login account in order to access College-owned technology. Your network login account will be created automatically on or before your first day at the College through the Workday onboarding process.  You will be notified of your new credentials via the personal email account you provided with your application. Your one network account is used to access College computers, classroom computers, employee wireless, and most College software including College email (Outlook), through myPSCapps. The first time you login, you will be required to change your password to something new.   Network account passwords must meet the following criteria: cannot contain any part of your username be at least eight (8) characters contain at least one (1) uppercase letter contain at least one (1) lowercase letter contain at least one (1) number (0-9) contain at least one (1) special character (such as &,%,$,@) must NOT be the same as the last ten (10) passwords (in the event you are changing it) must be changed every sixty (60) days (two (2) months)

If you are experiencing a network connectivity issue with a desktop computer or other device, please report the problem to Report an issue.

PSC Wi-Fi Overview  Connect to PSC with Android   Apple iOS   ChromeOS   Linux   Windows  Connect to PSCvisitors PSC Wi-Fi network provides unlimited access to College resources and the Internet for students, faculty, and staff.  Users are now able to register each of their devices through a one-time, third-party onboarding process that provides certificate-based security for all communications.  Once a user's device is registered it will automatically connect to the PSC Wi-Fi network when in range and the user will not be prompted for credentials.  We highly recommend that our students, faculty, and staff use this network instead of PSCvisitors.   IMPORTANT!  In order to configure a device for PSC network access it must have Internet access.  Devices can be set up while off campus using your home Wi-Fi network or cellular data connection, or you can temporarily use PSCvisitors if you are on campus.   Connect to PSC with Android Apple iOS ChromeOS Linux Windows PSCvisitors is a bandwidth-limited network designed for temporary visitors and College vendors to access the Internet.  It requires the user to acknowledge the terms of use in order to obtain temporary access.  The PSCvisitors Wi-Fi network is unavailable between 12:00AM - 6:00AM.  Students, faculty, and staff should not use this network as some College resources are not available.   Connect to PSCvisitors Contact Technology Support if you need further assistance.

To obtain your 1098-T Tuition Statement information go to: > Workday  > Finances App * For former students who do not have access to Workday, please send an email request to: cashier@pensacolastate.edu In the Subject line, indicate "1098-T Request" In the body of the email, please provide: Your full name Student ID# The year of the 1098-T you are requesting Contact phone #  For additional assistance, please contact the Pensacola Campus Cashier's Office @ 850-484-1782.

Please complete the form via the following link if you are in need of student resources: Pirates CARE Team Outreach Request Form