Please visit Continuing Education: Center for Corporate and Professional Development for information on how to register and more.   If you need additional assistance, please contact the Center for Corporate and Professional Development Training at 850-484-1363, or email cpd@pensacolastate.edu or kthornton@pensacolastate.edu.  

Open Outlook Launch the Outlook application on your computer.   Go to the Contacts Section In the navigation pane on the left, click on "People" or "Contacts" (the label may vary depending on your Outlook version).   Switch to the Home Tab In the ribbon at the top of the Outlook window, make sure you're on the "Home" tab.   Select "New Contact Group" In the "New" group on the Home tab, click on "New Contact Group" or "New Contact List" (the exact label may vary).   Enter a Name for the Group In the "Contact Group" or "Contact List" dialog box that appears, give your group a name in the "Name" field.   Add Members To add members to the group, click on the "Add Members" button. You can add members from your Outlook contacts, the Global Address List (if you're connected to an Exchange server), or by entering email addresses manually. Select the members you want to add and click "Members" to add them to the group. Click "OK" when you've added all the members you want.   Save the Group After adding members, click the "Save & Close" button to save your new group. Your contact group is now created and saved in your Contacts folder. You can send emails or schedule meetings with this group, and it will send messages to all members of the group.   Please note that the steps may vary slightly depending on your version of Outlook, but the general process for creating a group should be similar. If you're using Outlook on the web (Outlook.com or Office 365), the process for creating a group will be different, and you may need to use the "People" or "Groups" feature in the online interface.

Pensacola State College uses Microsoft (MS) Outlook for College email communications. Access Outlook through the following app located @ myPSCapps: Since the College partners with Microsoft to provide your email address, you are also entitled to the use of Microsoft Office 365 for free.  This includes the applications Word, Excel, PowerPoint, OneNote, and Microsoft Teams as well as OneDrive for cloud storage.  You may download Office 365 to up to five (5) personally owned devices for free.  To get your complimentary Microsoft Office 365 Suite, visit Office.com/GetOffice365 and follow the on-screen instructions.

Access Outlook through the following app located @ MyPSC:  For initial student login: Use your full student email address. Examples:  a_b1234@students.pensacolastate.edu or abc1234@students.pensacolastate.edu Your default password is LoginYYYYMMDD! (with your birthdate replacing YYYYMMDD). Be sure to: Include the entire word Login with a capital L. Replace YYYY with your birth year. Replace MM with your birth month. Replace DD with your birth day. The ! (exclamation point) is part of the password and must be included at the end. Example:  If your birthday is March 5, 2001, then your default password is Login20010305! Should you need additional assistance, please expedite a support request @ Report an issue. 

If you are unable to locate a published solution to an email issue or inquiry, please seek assistance @ Report an issue, providing as much detailed information as possible.   Thank you.

If you are getting a new phone, please make sure to review the steps below so you do not lose connectivity to Pensacola State College technology resources. Navigate to mfa.pensacolastate.edu and confirm your "Default sign-in method". Note: We recommend that you provide 2 authentication methods just in case one is not working quickly enough... Use the Authenticator app but also add a phone number for text or call. (Email is not valid for MFA) Please click here if your "Default sign-in method" is Microsoft Authenticator Please click here if your "Default sign-in method" is Phone - text +1 xxxxxxxxxx or Phone - call +1 xxxxxxxxxx How to migrate the Microsoft Authenticator to your new phone: Summary: Open Microsoft Authenticator on your old phone and navigate to Settings to enable cloud backups. Open Microsoft Authenticator on your new phone and press "Begin Recovery". Turn on the Backup Option on your old phone. (You will need a personal Microsoft account to do this. iOS users also need a personal iCloud account.) Open Microsoft Authenticator on your new phone and "Begin Recovery". Sign in to your personal Microsoft account you used on your old phone. Test the new phone to make sure you receive the authentication on the new device. If your new phone requires that you revalidate your account, select the QR code option and scan the QR code below. Remove the account from your old phone. OLD PHONE OLD PHONE NEW PHONE NEW PHONE (if needed) OLD PHONE More information and troubleshooting tips can be found on Microsoft's site here. How to authenticate using text (SMS): Are you getting a new phone number? No You do not need to do anything other than confirm your "Security info" is correct. It is recommended that you have a backup form of authentication, should you not be able to receive a text. CLICK HERE for instructions on how to add backup authentication methods. Yes It is recommended that you install the Microsoft Authenticator app on your old phone. CLICK HERE for instructions on how to add the Microsoft Authenticator to your authentication methods. Once the Microsoft Authenticator app is successfully installed on your old phone, see the instructions above on how to migrate it to your new phone. If you do not install the Microsoft Authenticator app on your old phone, CLICK HERE for instructions on how to add backup authentication methods, including WiFi-enabled devices such as iPads and tablets, and other phones such as landlines.

If you are unable to locate a published solution to an inquiry or issue after visiting PSC Help - Technology Support (type keywords into the Search area relating to your inquiry); please expedite a support request @ Report an issue or contact Request a Service for a new device, software, or service.  

Please visit Kids College at the Pensacola State College Kids College web page for information on how to register and more.   If you need additional assistance, please contact the Continuing Education department at 850-484-1797, email ce@pensacolastate.edu, or visit the College Center on the Pensacola Campus, 1000 Pensacola Blvd, Building 96, Pensacola, FL 32504.

1.  Login to MyPSC (myapplications.microsoft.com) 2.  When prompted for MFA Press the power button on the Feitan device.                  Type the code into the Enter code window and select Verify.   3.  If this is your first time being prompted for MFA, you may see the screens below.    4.  We recommend adding an additional authentication method as a backup.  If you do not have a phone, email and security questions can be registered as Self-Service Password Reset authentication methods. Go to your account security information using the link below or go to your account information by selecting your initials in the top right corner, selecting View account, and then selecting Update Info under Security info. https://aka.ms/mysecurityinfo The authentication method Hardware token will already be listed (this is the MFA Key). Select "+ Add sign-in method" to register an additional method Should you need assistance with setup, please contact Report an issue.     

1.  Install the Yubico Authenticator Application (Do Not uninstall unless you have changed your authentication method and no longer need to use the Yubikey device). 2.  Select the Download now button from the Yubico link below: https://www.yubico.com/products/yubico-authenticator/ You may need to adjust your Cookie preferences if you cannot see the Download button 3.  Select the Download that matches your Computer's or Device's Operating System.       4.  Open the file after it downloads to run the setup wizard        5.  Select Next on the Yubico Welcome to the Yubico Authenticator Setup Wizard screen.       6.  Select Next on the Destination Folder screen.       ` 7.  Select Install on the Ready to install Yubico Authenticator screen.                8.  Select Yes if prompted to allow this app to make changes to your device. 9.  Login to MyPSC (myapplications.microsoft.com)   10.  When prompted for MFA Open the Yubico Authenticator app and plug in your Yubikey 5NFC device. When code appears, select   next to your username and select Copy to clipboard.                          11.  Paste the code into the Enter code window and select Verify.             12.  We recommend adding an additional authentication method to your MyPSC Security info as a backup.  If you do not have a phone, email and security questions can be registered as Self- Service Password Reset authentication methods. Go to your MyPSC account Security info using the link below or go to your account information by selecting your initials in the top right corner, selecting View account, Security info, Update Info.           https://aka.ms/mysecurityinfo The authentication method Hardware token will already be listed (this is the MFA key). Select "+ Add  sign-in method" to register an additional method.  Should you need assistance with setup, please contact Report an issue.