IS YOUR ACCOUNT READY FOR MFA?

Make sure you have a "Default sign-in method" setup for your account. (See example below.)

CLICK HERE to view your security settings, confirm your contact information is correct and that you have a "Default sign-in method."

If you do not see a "Default sign-in method," follow the instructions below.

MFA AND SELF SERVICE PASSWORD CONTACT METHODS

There are various methods available to add for security and Self-Service Password Reset.  If you choose one of the required contact methods for MFA, you will automatically be meeting the requirement method needed to set up Self-Service Password Reset.  You should set up at least two account security contact methods.

CONTACT METHODS ALLOWED FOR MFA ARE:

• Phone - a security code delivered to your phone.

- Mobile, alternate, and/or office (can be a landline).
- Phone options are both text and voice.

• Microsoft Authenticator App - Refer to install instructions @ Microsoft Authenticator App Install. (You will need to refer to your MyPSC security info screen during this process so it is recommended to view your MyPSC security info on a device other than your phone while you are installing the app on your phone).

HOW TO SET UP MFA AND SELF SERVICE PASSWORD RESET ON YOUR PSC MICROSOFT ACCOUNT:

If you do not have any contact methods entered already, enter an ALLOWED method by utilizing the “+ Add method” button (labeled #1 in Diagram 1).

• If you have already entered “Phone” as a method and “Enable two-step verification” is visible, click "Enable two-step verification" and follow the on-screen prompts (labeled #2 in Diagram 1).
  • After enabling two-step verification, click "Set default sign-in method" (labeled #3 below) and follow the on-screen prompts.
• If any information is not accurate, use the Change or Delete buttons to correct it.
• Make sure you have added two (2) contact methods.

After you have added your contact verification methods, you should see Default sign-in method above the “+ Add method” option (labeled #4 in Diagram 2).

• If a change is needed to what is currently indicated as the Default sign-in method, select “Change” (labeled #4 in Diagram 2).  Note:  Email cannot be chosen as your “Default sign-in method.”

Review your information for accuracy; you have completed your MFA and SSPR setup!

Should you need assistance, please expedite a support request @ Report an issue.